Artwork Requirements & Disclaimer

FILE FORMATS
Export your file into a PDF (Portable Document File) or EPS (Encapsulated Post Script). These file formats are universal.

We can accept other file formats, however there can be import incompatibilities which require additional set-up to ensure accuracy. If this is the case then setup fees may apply. Other file formats we can accept are: JPEG, TIFF, BMP, AI, PSD, CDR, FS.

We will not produce directly from these formarts and they will required additional setup fees:

Microsoft Office (Word, Excel and Powerpoint) & Works (WPS), Microsoft Publisher, GIF, BMP, PNG, SVG, PICT, MIX & PCX, Visio.


FONTS

Convert all fonts to outlines/curves, or include font files with document.


COLORS

Convert all colors to CMYK mode. All our production equipment is based on a CMYK process and RGB colors show a different result.

To ensure color matches for “colour critical” print jobs, we can provide a colour proof on the desired media. This service does require a nominal fee. Status Signs does not guarantee colour matches, nor warranties any colour reproductions of customer supplied art files unless the customer approves a production proof of their file.


REMOVE LAYERS

Flatten all layers and transparencies. Some design programs such as photoshop use a layer system and sometimes these layers do no import correctly into our production software.


RESOLUTION

Set your resolution for at least 300dpi. The higher the better.


FILE SIZE

For larger projects (usually larger than 4ft.x8ft.) it helps to design your files at 50% or 1:2 aspect ratio, this helps to reduce file sizes and helps the file transfer process.


PHOTOS

All JPEG/JPG files must be supplied at high quality and at least 300dpi. For digital camera photos, please use the highest quality setting the camera can take. Submit the original unmodified file to us. We do not recommend using compression when saving JPEG/JPG files.  


HOW TO SUPPLY FILES

Files can be supplied on CD, DVD, email (below 10mb) or uploaded to our FTP site via our website. There are many other free services such as wetransfer, google drive and dropbox to name a few that we can also accept.


CHARGES

If your artwork requires extensive work to bring it to specification, a fee of $59 per hour will be charged.
If you do not have, or would like one of our qualified graphic designers to create it for you, our fee is $59 per hour.


CUSTOMER RESPONSIBILITY

When supplying print ready artwork, please ensure you supply an accurate printout of the layout if supplying on disk, or a low quality JPEG/JPG or PDF file if supplying via email. Final responsibility for the quality and suitability of all electronic files rests with the customer or their agent/designer. Sign Studio will not accept or process files that are not compatible with our production environment or those indicated on this document. Electronic artwork supplied using incorrect file formats or construction methods will be returned to the customer for correction.